Yi Cao of Source Code Capital: Nine Snapshots of Technological Innovation

On August 17, 2018, China Renaissance hosted an Investment Summit in Beijing with the theme, “Go Beyond Opportunistic Arbitrages and Look for the Truth.” The Summit brought together expert investors from renowned institutions, as well as proven entrepreneurs from technology and new economy industries, and attracted an attendance of nearly 2,000. Key topics discussed from the Summit relate to the new wave of technology-driven growth and the rise of new consumption.

Cao Yi is Source Code Capital’s Founding Partner. Below is a transcript of his keynote speech, the “Nine Snapshots of Technological Innovation.”

Good afternoon, everyone! Today’s theme is quite imaginative. “Everything that has not yet been transformed by technology is temporary.” I originally wanted to discuss artificial intelligence, but after seeing the speeches given by our friends from iFLYTEK and SenseTime, I decided to revise my topic last minute, which resulted in me staying up until 2 a.m. this morning. I want to share some of my thoughts as an investor focused on the technology industry, especially as an early stage investor. I want to discuss how we should view the role of “technology” in value creation and what those characteristics may entail.

1. Five Elements of Creating Enterprise Value

Before I talk about technological innovations, let me briefly discuss the sources of value creation for companies. Entrepreneurs create companies and investors invest in them, but what kind of companies achieve a market valuation of one billion, ten billion, a hundred billion, and one trillion?

Market values must come from value creation and we have summarized the elements of value creation as the following: technology, model, management, production resources, and creativity.

Usually, a company needs more than one important element to have the opportunity to create lasting value in the long run. It is not only about having competitive technology, good business models, excellent management, or good resources and ideas. What is more important is the ability to excel across all these areas. Under these circumstances, there is an opportunity to create very large value, giving way to form a large company with high market valuation.

2. Nine Snapshots of Technological Innovation

When looking at all these elements, technology is not only the most important, but also the most difficult factor to predict. In the past 15 years, China has not been the most advanced country in generating technology innovations as compared to the U.S., but we have innovated on the marketplace business model, we were the first to adapt the Freemium model in gaming, as well as using cloud services, rental, and mergers and acquisitions to create value.

The element of technology is also the most interesting with its many different facets. Today, I want to share some of our own observations and analysis, based on facts and logic, experience, and emotional perception.

We often see these facets of technology, some with qualities of being “small yet tough” and indestructible (like roaches), while others are like “angry birds,” with accumulated high energy, wildly colliding and exploding. Some facets are like the “spring rain,” nurturing the earth gently but quietly, while other facets are like “beasts,” powerfully pushing for business transformations. Sometimes, technology offers a snapshot of a “wise old man,” using hard and soft tactics to steadily move forward.

The whole picture of technological innovation is not easy to understand as it is ever-changing. But for now, let us take a look at nine of its many facets.

(1) The Hype Cycle. The Gartner curve is also known as the Hype Curve in China. Those who work in AI today may find they are in the “Technology Trigger” part of the curve. The curve is ever changing, but usually when the hype starts to fade, the real value begins to show, much like a lotus seedpod appearing from the waters. This phenomenon usually appears when technology is creating value and changing industries. It represents the phenomenon where people are typically overly optimistic about the influence of a certain technology (in the next year or two), but often underestimate the influence it can have in the coming 10, 20 years. There needs to be a process of accumulation and disappearance of the “halo” (through disillusionment and enlightenment), and only then will it reach a plateau of productivity and bear fruits.

(2) The Triple-Waves Phenomenon. This refers to the superimposition of three continuous waves. Usually, the influence of the first wave of technology creates a major impact, the second wave builds momentum, and the third wave brings accumulated power and strength. This is often seen in the technology industry, especially under the backdrop of China’s rapid economic development.

A classic example was China’s retail industry in 2008. There were three forces at play. The first was the traditional retail industry, which had been continuously improving its efficiency with advancements in technology. The second was big-box stores like Gome and Suning, which expanded nationwide through organic technical improvements, rolling out chain stores, and acquisition growth. The third was the force of e-Commerce retailers as represented by Taobao.

In 2008, everyone seemed overjoyed with experiencing growth in multiples of 10%, 100% or more, but many did not fully realize the competitive threat of e-Commerce.

In particular, the first and second forces believed that even though the e-Commerce industry was growing rapidly, the size was still too small to have any impact on themselves. Everyone shared the same illusion: those riding the second wave thought they were at the peak, without realizing that the third wave was ready, waiting to take over. This is why we say that the current wave will still be asleep when the next wave takes over. This phenomenon occurs frequently, especially in China.

(3) The Seven Dragon Balls: Have We Collected Them All? This is my most memorable case personally. I joined the investing world in 2004 and spent 100% of my time looking at mobile Internet opportunities. It was not even called mobile Internet then, it was called “cellphone Internet” or “wireless Internet”. The only way to get online at that time was through a wireless application protocol (WAP) and accessing the Internet through a function browser. The first wave of companies included Monternet, 3G.cn and Yichan.cn. After a few years, Java, Symbian and other companies appeared as the second wave. Did it feel like the spring of mobile Internet was finally arriving when the second wave hit? Mobile devices became better, computational power became stronger, and performance functions became even more robust. It felt like spring was coming, but in reality, it has not come yet. There was a big assumption about 3G networks as well. People believed that if 3G networks were to arrive, then the spring of mobile Internet must also arrive. Nevertheless, even after 3G networks came, spring still did not come.

In the end, Steve Jobs appeared and brought with him the iPhone, which I term as the “Seventh Dragon Ball.” After the arrival of the iPhone, all Seven Dragon Balls were brought together, and it was time to summon Shenron the Great Dragon (as in the manga series). That – was the official start to the mobile Internet wave.

Therefore, one can say it took me eight years to wait and collect all Seven Dragon Balls, and this for me is incredibly memorable. The initial four to five years were not necessarily “wasted,” but in comparison they would seem uneventful.

(4) The Excessive Hype. A large number of “species” will appear once a tide starts rolling, and there will be many varieties of the same species appearing. For example, all the butterflies in this photo are, of course, butterflies, but they each have small differences in appearances. After an industry begins to have an explosive number of opportunities, it will enter into the “Excessive Hype” stage.

The startup scene consists of thousands of companies doing the same thing. Some companies have micro-innovations, some simply copy from others. At this stage, many different types of species will appear, and some species will only last a few days before they are wiped out by the changes in the climate. For example, in the home appliances industry, when the second Industrial Revolution hit, many appliances appeared, but only few are still used in people’s homes. Many of the “taken for granted” and so-called “interesting” inventions did not survive in the end.

Another example is the e-Commerce industry. When the e-Commerce tide appeared, there was an explosion in all types and varieties of platforms, such as vertical e-Commerce, product discovery e-Commerce, traffic-routing e-Commerce, platform e-Commerce and now, social-Commerce. Another example is the now over 1.5 million apps within the mobile industry. We can say that there are over 1.5 million different species, but only 1%, or just 0.1%, will remain in the ecosystem at the end of the mobile Internet tide. Currently, industries such as online-to-offline (O2O) and unmanned equipment are all undergoing through this phase. Fintech has passed this stage and has now reached the stage of convergence.

(5) The Super Titans. After going through the Excessive Hype competition and optimization phase, usually lasting three to five years, a few super species will remain. An example of this will be the two “Super Titans” as in the Chinese Internet industry today.

The two Super Titans refer to Alibaba and Tencent. There are opportunities for another echelon of companies to become the next super species. In fact, becoming a super species does have its downsides, such as consequences of being a monopoly. However, all in all, Super Titans are meaningful to the ecosystem.

Therefore, after experiencing a major explosion in the number of species, there will be a consolidation effect to form an ecosystem surrounding a few Super Titans, which will create great value for the ecosystem.

(6) The Ice Age. The ice age refers to a period of time when the Super Titans are too dominant and controlling in the ecosystem, making it hard for other species to emerge and survive. The period of time can be said to be very orderly, but also dull and lack vitality. Unfortunately, this Ice Age period might last a very long time.

Take the automotive industry for example. 80 years before the emergence of Tesla, this industry had not really seen new companies or key breakthroughs. Leading car manufacturers spent 80 years in peace and made decent money without Tesla in the picture. But even a capital-intensive industry with high standards, like the automotive industry, will eventually see the ice thaw, and see new species emerge after a long Ice Age.

We believe that cases like Tesla will also appear in the fields of e-Commerce, social media, and informational search in the next 10 to 20 years. The disruptors will cause the downfall of the previous generation of super species, and eventually be replaced by a new generation. We see that in how the industrial Internet (B2B) is fundamentally changing some “ancient” and stable industries.

Therefore, we need to have patience and perseverance, as the Ice Age may be extremely long. Changes could happen in our generation, or in the generation after ours. Even though the Ice Age may last a long time, the ice will melt one day.

(7) The Big and the Small. This means that the magnitude of changes in technology may be of a limited effect in the initial period, but after five or ten years, the difference will become apparent. Also within a same industry, the technological impact differs. Sometimes the impact is huge, like on social media and e-Commerce. Sometimes the impact is smaller. As an example, in the same social media industry, the impact of technology on social media for people you know is bigger than the impact on ones made for strangers. If we are comparing different dimensions, then we can look at mobile e-Commerce and mobile games. The impact on mobile e-Commerce is much greater than that of mobile games, while the impact on mobile Internet is bigger than that of PC Internet.

(8) The Hare and the Tortoise. This refers to the variations in the speed of change brought by technological innovations. For example, the effects of mobile payments came much faster than that of point of sale (POS) terminals. In social media, the penetration of applications like Facebook, WeChat and WhatsApp came much faster than that of e-Commerce. Since the invention of the iPhone, the adoption of smartphones have exceeded the previous generation of mobile phones – and also exceeded the rate of cloud computing development. Additionally, the car sharing economy is growing faster as compared to the house sharing market. An example of that would be Uber and Didi Taxi versus Airbnb.

(9) The Long-Lasting and the Short-lived. This refers to the variations in the length of impact from technological innovations. For example, the changes brought by operating systems and office software are long-lasting, but the impact of MP3s, compact digital cameras, wearable devices and others, may be short-lived.

In the end, the speed of change brought on by technological innovation does not matter. Whether it is faster or slower, the most important aspect is that of sustainability, practicality, and magnitude. Some people say that the Internet is now “dead” and that the industry order has already been set in stone. Whether as an investor, or as an entrepreneur, we hope that everyone has more to look forward to.

We must persevere through the “Ice Age” (period of pause), be sharp-minded enough to see through the “Hype Cycle” (not to be tied into a short-lived craze and miss out on mainstream adoption and growth), to wait till all “Seven Dragon Balls” are in place (to summon the great dragon), so as to be ready and well-positioned to embrace creative disruption and tech breakthroughs, in order to support the “Super Titans” (as in the internet giants) – and collectively create long-lasting, sustainable and impactful value.

Thank you, everyone!

Mobile Opportunities in the Overseas Markets: Entrepreneurs are Closely Watching for Massive Opportunities in Content-based Products

Author: Di Yuan

Editor’s Note

In the past 10 years, China’s mobile industry has expanded their businesses into overseas markets by producing innovative content and products. To understand the strategy behind Chinese mobile industry’s overseas expansion, Source Code Capital conducted a thorough analysis and we exclusively present Source Code Research Report Issue No. 4.

Viewpoints  

  • In the past nine years, Chinese mobile products have seen dramatic growth in the overseas markets (from our perspective, this means regions outside of China). In the past, such products lacked effective ways to reach international markets. By matching supply and demand with capital assistance, the expansion of Chinese mobile products overseas has now entered into a new stage through innovative content-based products.
  • With the development of successful American products such as Facebook and YouTube, domestic entrepreneurs are able to leverage “macro, meso, and micro level” methodologies to discover more opportunities in overseas expansion.
  • When comparing the development and evolution of China’s content-based products, we believe that Chinese products need to go through the three stages of “scale, popularization, and platformization,” in order to compete with other popular international products.

1. The new stage of content-driven products

Since Apple released its App Store in July 2008, Chinese companies such as iHandy, Tap4Fun, and Zenjoy began their expansion into the overseas market. This expansion has been going for ten years.

Throughout the past nine years, China’s mobile industry’s overseas expansion have transformed to provide advanced tools applications, enhanced security, as well as desktop apps and light gaming. In 2015-2016 the industry experienced an explosive growth in content-based entertainment.  

Tools and utility applications satisfied smartphone users’ demand for convenient, efficient, user-friendly and aesthetically-pleasing functions. Nevertheless, it lacked geo-cultural attributes, making it difficult to be called a long-term solution. With the constant improvements to the Android system, along with the integration of super-apps, many sub-categories have opportunities to undergo transition.  

Since Musical.ly went viral in North America in 2015, an army of Chinese innovators began preparing advanced materials for overseas expansion. This “army” comprised of domestic Internet talent and individuals with years of working experience in the overseas market. Additionally, market “elders” and experts returned to help with the overseas expansion. The collaboration resulted in a product that can distribute content in a news and graphics form, support short video communities, globalize mobile games, and host live broadcasts, among other functions. Matching supply and demand along with capital assistance have helped move this “exportation” of Chinese mobile technologies to a new stage where content-based products come first.

(1) Supply side

China’s massive online population and rapidly-developing infrastructure provide perfect examples of an user base that aids in developing different variations of custom-made mobile products. The rapid creation of content-based products in recent years not only reflects the strength of domestic companies’ product operations, but also generates an overflow of experience and productivity with respect to content-based products.

(2) Demand-side

Due to the youthful demographics in emerging markets such as South East Asia, the Middle East, and India, entertainment products that are considered more suitable to local consumers (better than Facebook and YouTube) are in great demand. In addition to an increasing preference for rich media content, there is also an opportunity to see consumers transition from offline entertainment options and content consumption, to online options. One cause of this would be that non-English-users are having difficulties consuming content on these platforms. This is due to a lack of localization of foreign products and a lack of indigenized products. Other contributing factors to this possible transition could be a poor performance history, increase in network speed, or a drop in data costs.

In mature American and European markets, the younger generation is hungry for the next best thing in technology and they demonstrate a greater willingness to venture out into unchartered territories, whether it be by webcam, AR or another new technology-driven product. As a result, new content and social platforms were born, such as, SnapChat and Monkey.

Regardless of these social advancements, in comparison to the U.S. and Japan, China is far behind as “cultural exporters.” With that said, the export of content abroad is limited to the export of the product content ecosystem and distribution methods. When speaking of Chinese companies and overseas expansion, these companies are faced with major formidable challenges when it comes to identifying a suitable opportunity model, localizing products, and content ecosystems.

2. A model for identifying opportunities for overseas expansion

Overseas market varies greatly from region to region, and no country is completely consistent with a certain stage of development in the history of China’s Internet. When adopting the Copy from China approach, it is easy to become dependent on benchmark products and strategies, which can make it difficult to cater to localized needs. American products have already established successful connections with many countries across the globe. Facebook, YouTube, and Twitter act as industry leaders, therefore, stunting the growth potential of new content products produced by competitors.

For local Chinese entrepreneurs who are accustomed to domestic content such as WeChat, Weibo and Bytedance, awareness of the target market and recognition of opportunity models is extremely important. In order to take advantage of these opportunities, we suggest implementing a macro, meso, and micro level methodology.

(1) Macro-level

Macroeconomic indicators focus on the target market’s GDP growth rate, GDP per capita, disposable income per capita, Internet policies, demographics, languages, religions, and cultural characteristics. An Internet-driven expansion of a new economy overseas must adhere to basic business guidelines. The essential elements one must prioritize from a macro perspective are the economic developmental levels and the target markets’ per-capita, disposable income.

This infographic uses a basic ROI calculation, in other words, the ratio between the customer acquisition cost (CAC) and the loan-to-value (LTV). Although not all content-based products pursue high ROIs as their core index, the macro environment has an impact on the products’ path towards commercialization. This also indirectly reflects the operational strategy of products, companies’ developmental strategies and the pace of financing.

For example, if there is a three-fold difference in per capita disposable income between an emerging market country and China, the gap between the remaining disposable income after deducting essentially the same living expenditures will be even wider. This suggests that that particular emerging country’s users will be more sensitive to the level of “spiritual consumption” and that the short-term commercial value will be discounted.

If content-based products use this emerging-market strategy as their starting point while taking commercialization into consideration, they must proceed with caution in a few areas. These areas would include customer acquisition costs, and the pace at which they promote their products. In terms of macro-information acquisition, macroeconomic indicator reports can serve as first-hand sources of data, while the activation cost (CPI) and effective cost per mile (eCPM) data can be obtained via advertisement platforms. Advertising platforms can often be a helpful reference.

Factors such as demographics, language, culture, and religion cannot afford to be ignored in macroeconomic indicators. Emerging markets that feature younger demographics focuses on entertainment and recreation. In countries with complex language structures, obstacles can be overcome by using intricate multilingual operations. In religious countries, belief-based concepts can provide content consumption methods. On the other hand, the process of secularization can also provide new-product experiences to a younger generation, as well as opportunities to get a head start in the marketplace.

In addition to the benefits of expanding overseas and China’s One Belt One Road policy, there are also opportunities brought by the changes in Internet policies regarding target markets. One example of these factors includes the loosening policies from six Persian Gulf nations on IP communications (VoIP). Another example would be Indonesia’s president encouraging innovation by withdrawing the ban on the illegal operation of motorcycles introduced by the Transportation Ministry. This also includes the Indian Modi government’s policy of abolishing high denomination banknotes, in addition to tax reforms substantially encouraging Internet entrepreneurship. All of these changes pose latent opportunities for the future.

(2) Meso-level

Important factors impacting consumer product behavior consists of mobile Internet penetration rates, smartphone shipments, basic network changes and costs. Since the infrastructure of the mature market is solid, user demand for stronger interaction, new technology, and innovative ways of playing have increased. By contrast, users in this emerging market did not experience the PC Internet era. Aside from cultivating user behavior, products need to have graphics, smooth operation flows and offline scenarios or distribution.

However, rapid changes are transpiring within the meso-level landscape of the emerging markets. Indian mobile network operator, Jio, is a prime example. The company rolled out a promotion offering six free months of 4G mobile Internet. Not only did they acquire 100 million users in merely 170 days, they also increased the penetration rate of 4G mobile Internet users in India from 5% to 70%. This has generated amazing results in terms of content product innovation.

Regarding information retrieval on the meso-level, other than relying on media and research reports, another effective method of predicting trends is to establish links with global CDN service giants such as Huawei, ZTE, Akamai, and Wangsu Science & Technology. These companies are actively influencing global network infrastructure construction.

(3) Micro-level

The target market trend includes changes in user behavior (among mobile device users), such as switching from PC to mobile, and from graphics like GIF and videos. Additionally, the increase of online payments contribute to content-based product opportunities that are waiting to be capitalized.

There are key points to be observed and analyzed at the product-level. First, how does one form differentiated competition with dominant foreign products already in existence? Second, can a short-term propagation effect be produced? Third, can the cultivation of localization establish both offensive and defensive barriers? Lastly, does the opportunity exist for the upgrade and migration of content forms?

Social media tends to serve as a guide and test-run for content-based products. There is a great referential value dealing with the preferred topic and focal points of Facebook and Twitter users in relation to popular trends standards set by the “Big V” (meaning verified Weibo users who have more than 500,000 followers) and online celebrities.

On the topic of product research and development, besides the minimum viable product (MVP) testing and rapid iterative development, social media can also be an effective channel for collecting and delivering materials advertisement tests. More specifically, these may be tests pertaining to content types and user preferences.

3. Attaining a team ratio of 1:1

Compared to tool-based products, the strategy for content-based products is much more complex with its “sea, land and air” integration. This involves many parts, including product positioning, research of target user demands, construction of the content ecosystem, operation strategies, and commercialization. At the same time, it has higher requirements when it comes to indicators such as user retention, duration of use, content distribution, and circulation efficiency which ultimately requires stronger localization support.

By analyzing start-up companies Source Code Capital encountered this past year, we discovered that many domestic Chinese teams have been formed. These teams consist of folks with internet talent, folks with years of experience, and returnees who are well-versed in the local markets. This is gradually becoming the norm for companies expanding content products overseas. Local market teams and domestic teams are typically seeing a staffing ratio of 1:1 or even higher.

Product level

  • Graphics and short video content products: must establish PGC, UGC, and OGC production capacity supply and organizational forms, plus develop ecosystems.
  • Gaming products: Issues surrounding the integration of game design and localized culture need to be solved. Companies are looking to the public as a means to discover different ways to play feature games while avoiding cultural and religious taboos.
  • Live-streaming products: Many markets require the overall output of China’s live streaming industry chain in order to support platform operations. As a result, there is no way around getting involved with the construction of organizational forms such as Anchor Guild and Online Celebrity Alliances, among others.

Localized operations should adopt an online-offline integration strategy. The online aspect can use store reviews, feedback, and mail as a means of communication with users. It can use social media as operational support for understanding the needs of users. As for the offline aspect, in addition to the need to obtain external content authorization for graphics and short video products, there is also a need to establish an ecosystem for original content. At the same time,  operations should be solving the problem of incentives for content producers on the level of “fame” and “profit.”

4. Scale, Dissemination, Platform

Compared to the development and evolution of China’s content-based products, there are three stages to establish a high-quality content platform: achieve scale, popularization, and platformization.

(1) Achieve Scale

Large-scale production is the top priority for gathering users and discovering businesses when it comes to value content produced by PGC, OGC, and UGC. This is in relation to public presence, receiving likes, reviews, and forwards. When it comes to traffic acquisition and monetization, domestic media content producers such as news, entertainment and vertical outlets are being faced with formidable challenges. The media development of many target markets is below par in China, therefore, more effort needs to be directed towards cultivating scale and sustainability.

(2) Dissemination

The second stage involves empowering the popularization of content. This is achieved through refinement operations, where groups are divided according to their content consumption behavior. In turn, this creates media value or IP precipitation, and promotes connections between content producers and consumers. This also works to create dissemination among target user groups and encourages users’ emotional appeal to, and interaction with, content, all while leaving a lasting impression.

(3) Platformization

After production and dissemination systems have been established, platformization of content ecosystems follow. This requires labeling and user classification, among other methods, to construct a diverse content distribution system. Additionally, other distribution methods such as feed streams and recommendation algorithms are used in order to satisfy user differentiated consumption demands.

During the process from achieving scale to platformization, the formation of content ecosystems can be divided into various links such as production, labeling, selection, distribution, consumption, and evolution. Production mechanisms, distribution model, and traffic efficiency are all indicators by which the consistencies of platform ecosystems are measured.

In terms of the production process, the key to establish content-based product barriers is to see how content producers sustain a highly-efficient output under a standard platform.

With regards to distribution and traffic, the basis of which distribution efficiency can be increased is through the building of user hierarchies and content labeling systems. The integration of content presentation, artificial operation assistance, and recommendation algorithms can promote a rise in distribution and traffic efficiency. Refining granularity and operational data feedback, especially in terms of content grading, screening, and evolution, contributes to the evolution of platforms. This also aids in deciding to preserve or discard content according to its superiority or inferiority while establishing content platform barriers.

To conclude, specifically in emerging regions, we believe that the Copy from China method requires establishing platforms from 0 to 1. The content form, presentation methods, and mechanisms guide user consumption, and is the key to cultivate user relationship with the platform. Fine localization operations are defined by which barriers are established. In mature or developed markets, in addition to the various elements of scale, dissemination and platformization, the road to victory is achieved by carrying out product innovation through various technical means. These innovations include maximizing the performance of mobile devices, as well as grafting real-time interaction, webcams and AR together. We believe that this original framework of ours is a way to differentiate from competition, and lead the new consumption trends of younger user groups.